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• Accessibility

  We are committed to providing easy access for all patrons.  Prior to your visit you can learn more about the Opera House and accessibility by clicking the Learn More button below. 

  Our friendly Box Office can also be reached at 415-864-3330 to help answer any questions.

  LEARN MORE

• Security Measures

  War Memorial & Performing Arts Center Security Measures 

  • Starting with the September 13 performance of Rigoletto, the War Memorial & Performing Arts Center will begin a fast, frictionless patron screening system that will not require patrons to stop, empty their pockets, or open their bags.
  • These systems will be located on the north and south carriage entrances, and the main entrance on Van Ness. Tickets will be scanned before they are screened. 
    
    
  • Patrons or visitors with medically implanted devices may enter through the system as it is considered safe with low risk. Patrons can check with their doctor or proceed through a secondary screening location where they will be screened with handheld wands.
    
    
  • If you have further questions or would like to learn more, visit the War Memorial & Performing Arts Center website here 
    
    
  • All bags are subject to search upon arrival.  Currently, clear bags are not required.
    
    
  • Patrons may bring bags into the auditorium, but they must fit under the seat or on the patron’s lap (approximately 14 in. x 14 in. x 6 in.).
    
    
  • Patrons with large items, inclusive of, but not limited to large backpacks, luggage, shopping bags, and other large packages that will not fit comfortably at the seat will be asked to check those items at coat check.
    
    
  • The War Memorial Performing Arts Center reserves the right to screen patron bags upon request.
• Seating Policy

  Please arrive at least 45 minutes prior to the performance. Once the performance begins, we do not allow late seating during the performance.

  Late comers, as well as those who leave the theater during the performance, can stand in Standing Room or relax with food and drink to watch the performance on the monitor in the bar.

• Walking Groups

  If you are walking to BART, MUNI, Civic Center Garage, or UC Law SF Garage, you can join a walking group led by our friendly Civic Center Ambassadors so you won’t have to walk alone at night!

  Walking groups meet outside the front entrance of the War Memorial Opera House on Van Ness, and leave 15 minutes after the conclusion of evening performances. They will be on the north side of the main entrance steps on Van Ness holding a sign. Look for the Civic Center Ambassadors wearing bright orange vests!

• Opera Shop

  Visit the Opera Shop during your visit and pick up a keepsake (or two!). The Opera Shop is located on the Mezzanine level of the Opera House, and is open before the show and during intermission.

  Remember, if you are a current San Francisco Opera subscriber, you receive a discount at the Opera Shop! Redeem your discount by showing your subscriber ID when you checkout.

  Forgot to purchase a souvenir at the Opera Shop? Check out the online store here. (Please note that not all in-store items are listed online.)

   

• Map of the Opera House

  Need help getting around the Opera House? Click the button below to view the War Memorial Opera House map, detailing what's located on each level of the building such as restrooms, coat check, bars and lounges, and more!

  VIEW MAP

   

  Are you trying to locate your seats? Take a look at our Seating Chart.

• Donating Your Tickets

  Unable to use or exchange your tickets? Call the Box Office at (415) 864-3330 any time prior to your performance to donate your tickets for an in-kind donation receipt. Ticket donations are not treated as cash gifts, and do not apply toward annual giving levels or membership benefits. For questions, please consult your tax advisor.

• Have Questions?

  Have additional questions? Visit our Frequently Asked Questions page to learn more about our ticket and exchange policies, OperaVision, and more!

  VIEW FAQ

  If you still need assistance, call our friendly and knowledgeable Box Office at 415-864-3330.