Director of Music Operations

Director of Music Operations



To work closely with senior leadership on planning and logistics, focusing on Music Operations. Oversees the following departments/staff: Orchestra, Chorus, Dance, Orchestra Library.  Supervises 2 direct reports with a total department of 6-7 administrative and music staff, approximately 120 seasonal employees, plus additional temporary artists.

EDUCATION:  Bachelor’s degree in music, theater, or related discipline from an accredited college or university; advanced degree preferred.


  • Minimum five (5) years’ experience in a large performing arts organization, preferably multi-repertory operatic or symphonic.
  • Experience in a supervisory role – union and non-union.
  • Experience in conflict resolution.
  • Experience with union relations/negotiations, preferably AFM and AGMA.


  • Outstanding interpersonal skills. Ability to handle company matters and interact with all staff in an extremely confidential and professional manner.
  • Excellent leadership skills, including being decisive and fair.
  • Thorough knowledge of music, especially opera repertoire.
  • Experience interpreting and applying collective bargaining agreements.
  • Experience with union negotiations, grievances, and arbitrations preferred.
  • Experience with budgeting and forecasting.
  • Experience in managing and scheduling performing groups, preferably multi-repertory operatic or symphonic, including orchestras, choruses and dance groups.
  • Proficiency in Microsoft Office applications with Word and Excel skills essential; database skills desirable.
  • Ability to work independently; prioritize tasks; exercise good judgement; initiative; manage multiple, competing priorities successfully; thrive in a fast-paced, rapidly changing environment; communicate clearly and effectively, both orally and in writing.
  • Must perform the functions of the position in a safe manner.
  • Position requires evening and weekend obligations during the opera season.


  • Supervises 2 Associate Music Operations Directors as part of a team of Music Operations generalists.
  • Manages non-union and union departments within Music Operations (Chorus, Dance, Orchestra, Orchestra Library), with responsibility for departmental strategy, finances, and staffing in support of the company missions, programming, processes, and activities undertaken in these areas.
  • Provides administrative oversight for Chorus Director and Assistant Chorus Master.
  • Supervises personnel issues in the Orchestra, Chorus, and Corps de Ballet, overseeing the hiring, ongoing work, leaves, retirements, and discipline issues in the areas supervised, and liaises with HR department to implement and message company policies, procedures, and benefits.
  • Supervises $20M+ in budget centers, working with department managers in the areas of Music Operations, including budgeting, forecasting, and scenario modeling.
  • Primary management contact for, and preferably the lead negotiator with AFM and AGMA. Interacts with union leadership and shop stewards and perpetuates positive working relationships with those unions, including day to day problem solving, negotiation/interpretation of contracts, resolutions of grievances and arbitrations, and oversight of deadline management.
  • Participates in the development of calendars as needed.
  • Review and evaluate operations/procedures in Music Operations areas, including implementing and adhering to Company-wide covid protocols.   
  • Supervises collaboration with Artistic department colleagues to prepare for soloist and conductor arrangements that impact Music Operations areas.
  • Participates in the rehearsal/production process so that Music Operations areas run smoothly and efficiently, including attendance at key rehearsals and performances, and collaborates with creative and production teams (directors, designers, choreographers, dance master, stage managers, etc.).
  • Supervision of programming which is Music Operations centric, such as Chorus Concert, etc.


  • Perform other job-related duties as assigned by the General Director, Music Director, and/or Chief Operating Officer.

Application Instructions: E-mail required job application, cover letter and résumé, to [email protected] or fax to (415) 634-0203.  No phone calls please.  San Francisco Opera only retains résumés that are sent in response to specific, posted job openings.

Vaccination policy: San Francisco Opera has implemented a mandatory COVID vaccination policy, which requires employees to be fully vaccinated against COVID to perform work for the company or have been approved for an accommodation based on disability or sincerely held religious belief.  Within 24 hours of accepting a conditional offer of employment with SF Opera, individuals must either submit proof of being fully vaccinated against COVID or submit to the human resources department a medical or religious exemption from the vaccination policy. If proof of vaccination is not provided and a request for an exemption is either not submitted in the time frame stated or not granted, the conditional offer of employment will be null and void by its own terms as the condition will not have been fulfilled.  Individuals receiving a conditional offer of employment from SF Opera will be provided the full text of the vaccination policy.

Qualified applicants with arrest and conviction records will be considered for this position in accordance with the San Francisco Fair Chance Ordinance.


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