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Wheelchair Assistance Guidelines

 

PUBLIC INFORMATION REGARDING PATRON WHEELCHAIR ASSISTANCE GUIDELINES

  • The War Memorial Complex is unable to provide patrons with a wheelchair or personal assistance to navigate around the Opera House, Davies Symphony Hall or the Veterans Building venues.
  • If you will be arriving in a wheelchair, and require assistance with activities of daily living, including transferring to and from a wheelchair, your caregiver will be granted un-seated entry to assist you and then wait in the lobby for the performance to conclude.
  • Only in the case of unforeseen medical needs can our house EMTs provide medical assistance and/or transport.

INTERNAL EMT WHEELCHAIR ASSISTANCE GUIDELINES

  • EMTs will only be expected to assist/transport patrons in the event of an unforeseen medical need.
  • FOH staff will call the EMT to assess the patron and determine what medical needs are present.
  • Patron transport will not be guaranteed, as medical emergencies will take priority.