SFOpera - Human Resources Generalist

Human Resources Generalist



To provide human resources support for the San Francisco Opera Association.

EDUCATION:  Bachelor’s degree or equivalent experience highly preferred.


  • 3 to 5 years of human resources experience. Non-profit or arts organization experience preferred.
  • Experience in documenting processes, as well as performing diagnostic audits.
  • Experience in Talent Acquisition.


  • Proficiency in Microsoft Office applications; HRIS database expertise preferred.
  • Ability to work independently; prioritize tasks; and exercise good judgement and initiative
  • Ability to manage multiple, competing priorities successfully.
  • Ability to thrive in a fast-paced, rapidly changing environment
  • Prior union environment experience helpful
  • Outstanding interpersonal skills including the ability to interact with all staff in a professional, confidential and tactful manner
  • Knowledge of federal, state, and local employment laws and regulations.
  • Ability to communicate clearly and effectively, both orally and in writing.
  • Willingness to learn about the different facets of human resources.
  • Eagerness to contribute new ideas to improve workplace/company culture.
  • Must perform the functions of the position in a safe manner.


  • Talent acquisition management to include sourcing, screening, coordinating the interview process and facilitating offer packets while ensuring candidates have a pleasant experience.
  • Responsible for job description review, development, and approval.
  • Conducts new employee orientation and ensures timely collection of required paperwork.  Facilitates onboarding process.
  • Update HRIS database from information taken from confidential employee records and other documentation.
  • Works closely with Payroll to ensure efficient and timely transfer of data between the Human Resources and Payroll departments.
  • Updates all HR system tables consistent with employee data maintenance needs for new hires, current employees, and terminations.
  • Organization of employee file data process and data integrity.
  • Responsible for unemployment process as it is related to EDD.
  • Administers and recommends improvements to internal employee recordkeeping systems, including human resources database, computer software systems, and manual filing systems.
  • Participates in developing department goals to improve current processes and the general workplace/company culture.
  • Maintains company organization charts and the employee directory.
  • Verifies employment history for past and current employees for outside parties requesting information.
  • Conducts internal audits to ensure documents stored are within compliance.
  • With guidance from the Director of Human Resources, ensures company compliance with federal, state, and local laws and regulations and reporting, including EEOC, ACA, & CMS.
  • Assists in evaluation of reports, decisions and results of department in relation to established goals. Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed.
  • Builds effective working relationships with all employees.


  • Under the supervision of the Director of Human Resources, advises employees and management on standard HR policies and procedures.
  • Maintains employment listings and administrative staff listing on Opera website.
  • Reconciliation of departmental expenses and invoices for approval and submittal.
  • Represents department as needed for company projects or committees.
  • Performs ad hoc reporting.
  • Performs other job-related duties as assigned.

Application Instructions: E-mail required job application, cover letter and résumé, to [email protected] or fax to (415) 634-0203.  No phone calls please.  San Francisco Opera only retains résumés that are sent in response to specific, posted job openings.

Vaccination policy: San Francisco Opera has implemented a mandatory COVID vaccination policy, which requires employees to be fully vaccinated against COVID to perform work for the company or have been approved for an accommodation based on disability or sincerely held religious belief.  Within 24 hours of accepting a conditional offer of employment with SF Opera, individuals must either submit proof of being fully vaccinated against COVID or submit to the human resources department a medical or religious exemption from the vaccination policy. If proof of vaccination is not provided and a request for an exemption is either not submitted in the time frame stated or not granted, the conditional offer of employment will be null and void by its own terms as the condition will not have been fulfilled.  Individuals receiving a conditional offer of employment from SF Opera will be provided the full text of the vaccination policy.

Qualified applicants with arrest and conviction records will be considered for this position in accordance with the San Francisco Fair Chance Ordinance.


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